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Application Support Specialist

Prime Partners — Wed, 05 Nov 2025 01:16:51 GMT

Application Support Specialist Position Overview

We are urgently seeking an Application Support Specialist at Prime Partners in Avondale, AZ for our long-term construction projects. This role is critical in providing front-line support for our enterprise software systems. The ideal candidate will manage user inquiries, troubleshoot application issues, and ensure smooth operations of our ERP, CRM, and HRIS platforms. Your expertise will be pivotal in enhancing system efficiency and user satisfaction.

Qualifications for Application Support Specialist

1-3 years experience as an Application Support Specialist
Strong communication and problem-solving skills
Experience with ERP or CRM platforms such as Salesforce, NetSuite, or Microsoft Dynamics

Responsibilities for Application Support Specialist

Provide front-line application support for ERP, CRM, and HRIS systems
Respond to user inquiries via phone, email, and ticketing systems (e.g., Jira, ServiceNow)
Document support activities and escalate complex issues as needed
Assist with user onboarding, permission configurations, and application training
Collaborate with developers and business analysts for application updates

What We Offer Our Application Support Specialists

Competitive salary range: $27.21-$37.22 per hour depending on experience
Career advancement opportunities
Ongoing training and certifications

Application Support Specialist

Prime Partners — Tue, 04 Nov 2025 22:08:34 GMT

Overview of the Application Support Specialist Role

Welcome to Prime Partners! As an Application Support Specialist, you'll be stepping into the heart of our operations in Fountain Hills, AZ, where we're spearheading several key projects that extend into neighboring areas like Scottsdale, Mesa, and Gilbert. Your role is crucial in keeping our enterprise software systems running smoothly, ensuring our teams can achieve their goals efficiently. This isn't just about sitting behind a screen; it's about being a vital part of our construction project team, ensuring seamless operations in our digital workspace.

Your Daily Tasks as an Application Support Specialist

Each day as an Application Support Specialist is dynamic and engaging. You'll serve as the first line of defense for any application hiccups, handling support for our ERP, CRM, and HRIS platforms. Your main tasks will include:

Responding promptly to user inquiries through various channels such as phone, email, and ticketing systems like Jira and ServiceNow.
Diagnosing and resolving software issues swiftly to minimize downtime.
Documenting every support activity meticulously, detailing troubleshooting steps and solutions to build a comprehensive support knowledge base.
Escalating complex technical issues to the right internal teams while ensuring the user is kept in the loop until resolution.
Assisting in onboarding new users by configuring permissions and providing application training.
Collaborating closely with developers and business analysts to facilitate application updates and new functionality rollouts.

Additionally, you'll be involved in routine system maintenance, conducting application performance checks, and proactively identifying potential issues before they arise. Your hands-on approach in these areas ensures the smooth operation of our software systems, essential for maintaining productivity across our projects.

What You Need to Be an Application Support Specialist

To thrive in this role, you'll need a blend of technical prowess and interpersonal skills. Here's what we're looking for:

Strong communication skills for effective interaction with users and team members.
Exceptional problem-solving abilities to tackle diverse software challenges.
Experience in a ticket-based enterprise application support environment, ideally 1-3 years.
Familiarity with ERP or CRM platforms such as Salesforce, NetSuite, or Microsoft Dynamics.
Proficiency in using ITSM tools like Jira or ServiceNow for managing support requests.
An eye for detail in documenting issues and following escalation protocols.
The ability to juggle multiple support requests simultaneously without compromising quality.

Your hands-on abilities will be your greatest asset, allowing you to navigate complex support scenarios with ease and confidence.

Compensation and Benefits

At Prime Partners, we value the expertise and dedication of our Application Support Specialists. Here's what you can expect:

A competitive salary ranging from $26.11 to $36.37 per hour, based on your experience and expertise.
Opportunities for career advancement as you grow within the company.
Access to ongoing training and certifications to keep your skills sharp and up-to-date.
Comprehensive benefits package, including health insurance, retirement plans, and more.

We believe in investing in our team members, offering training opportunities to ensure you continue to develop your skills and advance your career with us. Join us in Fountain Hills and be a part of a team that values your contributions and supports your growth.

Application Support Specialist

Prime Partners — Tue, 04 Nov 2025 07:39:29 GMT

About the Application Support Specialist Position

At Prime Partners, we pride ourselves on our reputation for excellence in Peoria, AZ, and its neighboring cities, including Glendale, Surprise, and Sun City. As an Application Support Specialist at Prime Partners, you will be a vital part of a team known for tackling complex projects across various industries. Our specialists are at the forefront of ensuring seamless software operations and user satisfaction. The projects you'll handle range from supporting large-scale enterprise software implementations to managing custom applications tailored to the unique needs of our clients. Our work spans the dynamic environments of Peoria and surrounding areas, offering ample opportunities to engage with diverse technologies and industries.

Application Support Specialist Position Overview

Day-to-Day Responsibilities

As an Application Support Specialist, your days will be varied and challenging. You will respond to user inquiries, troubleshoot issues, and ensure the smooth operation of enterprise systems. Your role is crucial in maintaining the integrity and effectiveness of our clients' software environments.

Types of Projects and Environments

You'll work in a variety of settings, from bustling corporate offices to tech-driven remote environments. Projects may involve supporting ERP, CRM, and HRIS systems, with each offering unique challenges and learning opportunities. The chance to work on regional projects in Glendale, Surprise, and Sun City ensures a dynamic and engaging work life.

Team Structure and Supervision

Our team is structured to support collaboration and growth, with experienced supervisors guiding and mentoring new members. You'll work alongside developers, business analysts, and other specialists, fostering an environment of shared knowledge and innovation.

Growth Potential Within Prime Partners

Prime Partners is committed to your professional growth. We offer clear pathways for advancement, encouraging our specialists to expand their skills and take on leadership roles within the company.

Core Application Support Specialist Responsibilities

Provide front-line application support for enterprise software platforms, including ERP, CRM, and HRIS systems, in a commercial environment. Respond to user inquiries via phone, email, and ticketing systems like Jira and ServiceNow, diagnosing and resolving application issues promptly. Document support activities, troubleshooting steps, and solutions with precision. Escalate complex issues to appropriate internal teams while ensuring follow-through with end users. Assist with new user onboarding, permission configurations, and application training. Collaborate with developers and business analysts to support application updates and functionality rollouts.

Advanced Technical Duties

Perform advanced data analysis to identify trends and prevent future issues.
Develop custom scripts to automate routine support tasks.
Conduct system performance tuning and optimization.
Lead the implementation of application patches and upgrades.

Regional Project Specifics

Projects in Peoria and neighboring cities often involve collaboration with local businesses, providing a chance to make a tangible impact on the community's technological landscape.

Safety Protocols

Adhere to safety protocols, ensuring compliance with industry standards and company policies while handling sensitive data and software environments.

Qualifications

Strong communication and problem-solving skills. Experience with enterprise application support in a ticket-based environment. Familiarity with ERP or CRM platforms such as Salesforce, NetSuite, or Microsoft Dynamics is highly desirable. Comfortable using ITSM tools like Jira or ServiceNow. Ability to document issues clearly and follow escalation protocols. Must be detail-oriented and capable of managing multiple support requests simultaneously.

Experience and Certifications

1-3 years minimum experience as an Application Support Specialist.
Essential certifications: ITIL Foundation, Microsoft Certified: Dynamics 365 Fundamentals, Salesforce Administrator.
Required technical knowledge: SQL, JavaScript, Python.

Tools & Equipment

Daily tools: Jira, ServiceNow, SQL Management Studio, remote desktop software.
Required personal tools: Reliable computer and internet connection for remote support.
Company-provided equipment: Laptop, smartphone, and access to necessary software licenses.

Physical Requirements

Must be able to lift up to 25 pounds occasionally for equipment setup.
Working conditions include both office environments and remote work.
Safety gear: Ergonomic workstation setup recommended.

Training & Development

Mentorship Program

Our mentorship program pairs you with senior specialists who guide you through your initial months and help you set personalized career goals.

Available Certifications

Prime Partners supports obtaining relevant certifications, including ITIL Practitioner and advanced Salesforce and Microsoft Dynamics certifications.

Career Advancement Path

Opportunities for advancement include roles such as Senior Application Support Specialist, Lead Analyst, and Application Support Manager.

Compensation Package

Competitive salary range: $26.63-$37.24 per hour, depending on experience.
Career advancement opportunities with clearly defined pathways.
Ongoing training and certifications to enhance your skills.
Overtime policies in compliance with labor laws, ensuring fair compensation for extra hours.
Tool allowances for necessary personal equipment.
Additional perks: Health insurance, retirement savings plans, flexible work schedules, and team-building events.

Application Support Specialist

Prime Partners — Tue, 04 Nov 2025 13:48:43 GMT

What Your Week as an Application Support Specialist Looks Like at Prime Partners

Dive Into Dynamic Support Activities

As an Application Support Specialist at Prime Partners, you'll be at the forefront of maintaining and enhancing enterprise software platforms like ERP, CRM, and HRIS systems. Your week will involve responding to user inquiries via phone, email, and ticketing systems such as Jira and ServiceNow, ensuring timely and efficient resolution of application issues. You'll document every step meticulously and escalate complex challenges to our specialized internal teams, ensuring users are never left in the lurch. From assisting with new user onboarding to configuring permissions and conducting application training, your role is crucial in maintaining seamless operations. You'll also collaborate closely with developers and business analysts to support application updates and new functionality rollouts.

Engage in Diverse Projects with a Skilled Team

At Prime Partners, we tackle a broad range of projects, from streamlining existing processes to implementing cutting-edge software solutions. Our team structure promotes collaboration, with each member bringing unique expertise to the table. You’ll find yourself working alongside seasoned professionals who are always ready to share insights and offer support.

What You'll Need to Succeed at Prime Partners

Essential Skills and Experience

To thrive in this role, you need strong communication and problem-solving skills, backed by 1-3 years of experience in enterprise application support within a ticket-based environment. Familiarity with ERP or CRM platforms like Salesforce, NetSuite, or Microsoft Dynamics is highly desirable, as is comfort with ITSM tools like Jira or ServiceNow. Your ability to document issues clearly and follow escalation protocols will be key. We value practical skills over paper qualifications and are looking for someone who is detail-oriented and adept at managing multiple support requests simultaneously.

Personality Traits That Shine

Successful candidates are those who bring a proactive attitude, adaptability, and a genuine passion for helping others. Your ability to remain calm under pressure and your commitment to continuous learning will set you apart.

The Good Stuff: Why Prime Partners Stands Out

Competitive Compensation and Growth Opportunities

At Prime Partners, we offer a competitive salary range of $26.66-$36.82 per hour, depending on your experience. But we don't stop there. We are committed to your career advancement, providing ongoing training and opportunities for certifications to ensure your skills remain top-notch.

Work-Life Balance and Real Perks

We understand the importance of work-life balance and offer flexible working arrangements to suit your lifestyle. Our team enjoys perks that genuinely matter, such as health and wellness programs, generous leave policies, and opportunities for personal and professional growth. Join Prime Partners and be part of a company that truly invests in its people and their futures.

Application Support Specialist

Prime Partners — Wed, 05 Nov 2025 00:39:39 GMT

About the Application Support Specialist Position

Join Prime Partners in Queen Creek

At Prime Partners, we pride ourselves on being a leading force in the technology support landscape of Queen Creek, AZ. With a solid reputation for excellence, our Application Support Specialists play a pivotal role in ensuring seamless operations across various enterprise platforms. Our team is the backbone of many successful projects, maintaining high standards of service in fast-paced environments. We also extend our expertise to neighboring cities such as Gilbert, Chandler, Mesa, and Apache Junction, making us a prominent name in the region's application support sector.

Application Support Specialist Position Overview

A Dynamic Role in a Collaborative Environment

As an Application Support Specialist at Prime Partners, you will be at the forefront of solving complex software issues. Your day-to-day responsibilities will include managing user inquiries, addressing technical challenges, and ensuring that our enterprise applications run smoothly. You will work on diverse projects, ranging from ERP and CRM systems to HRIS platforms, within a commercial setting. Our team is structured to promote collaboration, with experienced supervisors providing guidance and mentorship, fostering an environment where growth is not just encouraged but expected.

Pathways to Professional Growth

Being a part of Prime Partners means being part of a company that values career development. With a clear trajectory towards more senior roles, our specialists have the opportunity to grow into positions such as Senior Application Support Specialist or Application Support Manager. Continuous learning is supported through our comprehensive training programs and certifications, ensuring you are always at the cutting edge of technology.

Core Application Support Specialist Responsibilities

Technical Excellence and Customer Focus

Your primary responsibility will be to provide front-line support for enterprise software platforms, including ERP, CRM, and HRIS systems. You will respond to user inquiries via various channels such as phone, email, and ticketing systems like Jira and ServiceNow. Diagnosing and resolving application issues promptly is crucial to maintaining our service standards. You will also document all support activities meticulously, ensuring that troubleshooting steps and solutions are clear and accessible.

Advanced Technical Duties

Conduct advanced system diagnostics and deploy patches or updates as required.
Develop and implement automation scripts for routine tasks to enhance efficiency.
Customize application configurations to meet specific project requirements in the Queen Creek region and neighboring cities.

Safety and Compliance

Adhering to safety protocols is paramount. You will ensure compliance with all relevant safety standards, particularly in high-stakes environments, to safeguard both data integrity and user safety.

Qualifications

Essential Skills and Experience

Candidates should exhibit strong communication and problem-solving skills, with at least 1-3 years of experience in a similar role. Experience in supporting ERP or CRM platforms such as Salesforce, NetSuite, or Microsoft Dynamics is highly valued. Proficiency with ITSM tools like Jira or ServiceNow is required, alongside the ability to manage multiple support requests effectively.

Certifications and Technical Knowledge

ITIL Foundation certification or equivalent.
Proficiency in SQL and basic scripting languages.
In-depth knowledge of network protocols and security measures.

Tools & Equipment

Daily Tools and Company Resources

Our Application Support Specialists rely on an array of tools, including laptops equipped with diagnostic software, remote access tools, and communication platforms. While personal tools such as smartphones are advantageous, the company provides all necessary equipment, ensuring you have everything needed to perform your duties effectively.

Physical Requirements

Essential Physical Demands

While the role is primarily desk-based, occasional physical activity is required, such as lifting equipment up to 25 pounds. Working conditions are typically office-based, with adherence to safety protocols including the use of ergonomic equipment and occasional use of personal protective gear such as wrist supports.

Training & Development

Mentorship and Career Advancement

Our mentorship program pairs new specialists with seasoned professionals, offering guidance and support. Prime Partners also provides access to certifications such as Microsoft Certified: Dynamics 365 and Salesforce Administrator. Career advancement is a structured path, with opportunities to move into senior roles as your skills and experience grow.

Compensation Package

Comprehensive Benefits and Competitive Salary

Prime Partners offers a competitive salary range of $26.28-$36.51 per hour, reflecting experience and expertise. Our compensation package includes career advancement opportunities, ongoing training, and certifications. Overtime is compensated according to company policies, and tool allowances are provided to ensure you have everything you need to excel. Additional perks include health benefits, retirement plans, and team-building activities, making Prime Partners not just a workplace, but a community.

Application Support Specialist

Prime Partners — Tue, 04 Nov 2025 05:23:40 GMT

Your Role in the Construction of Success

The Blueprint of Your Week

At Prime Partners, your role as an Application Support Specialist is crucial in maintaining the seamless operation of our enterprise software platforms like ERP, CRM, and HRIS systems. Your week will be dynamic—balancing between responding to user inquiries via phone, email, and ticketing systems such as Jira and ServiceNow. You will be our first responder, diagnosing and resolving issues efficiently, documenting your process meticulously, and escalating complex problems to specialized teams. You will also partake in user onboarding, setting permissions, and conducting application training. Collaboration is key, as you’ll work closely with developers and business analysts on application updates and new functionality rollouts. Each day offers a new challenge, from troubleshooting a CRM issue to configuring a user setup in our ERP system.

The Tools You’ll Need

Success here requires more than just technical know-how. Your strong communication and problem-solving skills will be essential. While familiarity with platforms like Salesforce, NetSuite, or Microsoft Dynamics is highly valued, what truly sets you apart is your practical experience—ideally 1-3 years in a ticket-based environment. We value your ability to document and escalate issues effectively, manage multiple requests, and your attention to detail. Beyond skills, a proactive attitude, and a collaborative spirit are the traits that will make you thrive in our team.

Building on the Good Stuff

Prime Partners offers more than just a competitive salary of $27.21-$36.71 per hour, based on experience. We are committed to your growth with career advancement opportunities and ongoing training and certifications. We understand the importance of work-life balance, ensuring you can excel both professionally and personally. Our perks are designed with you in mind, from real growth opportunities to a supportive team environment. Join us, and help us build something exceptional here in Tempe, AZ.

IT Systems Administrator

Prime Partners — Tue, 04 Nov 2025 08:58:26 GMT

IT Systems Administrator Position Overview

Prime Partners in Buckeye, AZ is urgently seeking a skilled IT Systems Administrator for long-term construction projects. We need a proactive professional adept at managing our IT infrastructure to ensure seamless operations. You'll be responsible for overseeing our server environments, virtualization platforms, and network systems to support our dynamic commercial projects.

Qualifications for IT Systems Administrator

Proven 4+ years of experience in IT systems administration
Extensive experience with Windows Server, VMware, and Active Directory
Familiarity with VoIP systems such as ShoreTel
Proficient in Linux administration, scripting (PowerShell or Bash), and backup/recovery platforms
Strong troubleshooting and communication skills
Ability to manage medium-scale commercial environments

Responsibilities for IT Systems Administrator

Maintain and support enterprise IT infrastructure, including servers and virtualization platforms
Perform daily system monitoring, patch management, and user account administration
Ensure system reliability, uptime, and security compliance
Deploy and configure physical and virtual servers
Assist with network troubleshooting and support cloud integrations
Document infrastructure changes and create SOPs
Provide escalation support for Tier 2/3 issues
Assist with planning for hardware/software upgrades

What We Offer Our IT Systems Administrators

Competitive salary: $33.31-$49.9 per hour based on experience
Career advancement opportunities
Ongoing training and certifications

IT Systems Administrator

Prime Partners — Tue, 04 Nov 2025 14:10:37 GMT

About the IT Systems Administrator Position

Prime Partners: A Leader in IT Solutions

As an IT Systems Administrator at Prime Partners, you will join a reputable team recognized for delivering exceptional IT solutions across Glendale, AZ, and its neighboring cities including Peoria, Phoenix, Scottsdale, and Tempe. Our IT Systems Administrators handle a diverse array of projects ranging from commercial office IT infrastructures to complex cloud integrations, ensuring that our clients' systems are robust, secure, and efficient.

IT Systems Administrator Position Overview

Day-to-Day Responsibilities

As part of our team, your daily responsibilities will encompass a wide range of tasks. You will be responsible for maintaining and supporting enterprise IT infrastructures, performing system monitoring, and conducting patch management. You will also manage user accounts, execute backup/restore operations, and ensure system reliability and security compliance.

Project Environments

You will work on projects that span various environments, including physical and virtual server deployments and cloud-based solutions. Our projects often involve cutting-edge technology and require innovative solutions to meet the dynamic needs of our clients.

Team Structure and Supervision

You will be part of a collaborative team of IT professionals, working under the supervision of a Senior IT Systems Administrator. Our team structure supports mentorship and encourages knowledge sharing, ensuring continuous professional growth.

Growth Potential

Prime Partners is committed to fostering career growth. As an IT Systems Administrator, you will have the opportunity to advance into senior technical roles, management positions, or specialized areas within the company, supported by our robust training and development programs.

Core IT Systems Administrator Responsibilities

Technical Duties and Regional Project Specifics

Advanced Duties: Develop automation scripts for system processes, lead virtualization optimization projects, and implement advanced network security measures. You will also be involved in designing and executing cloud migration strategies.
Regional Projects: Work on innovative projects across Glendale, Peoria, and Scottsdale, focusing on enhancing system performance and integrating new technologies.
Safety Protocols: Adhere to stringent safety protocols, ensuring compliance with industry standards to protect both data and physical systems.

Qualifications

Essential Experience and Technical Knowledge

Experience: Minimum of 4+ years as an IT Systems Administrator, with extensive experience managing Windows Server environments, VMware, and Active Directory.
Certifications: Essential certifications include CompTIA Network+, Microsoft Certified: Azure Administrator Associate, and VMware Certified Professional (VCP).
Technical Skills: Proficiency in Linux administration, scripting (PowerShell or Bash), and familiarity with VoIP systems like ShoreTel. Strong troubleshooting skills and the ability to manage medium-scale commercial environments are crucial.

Tools & Equipment

Daily Tools and Company-Provided Equipment

Daily Tools: Utilize tools such as VMware vSphere, Microsoft Azure, and SolarWinds for system management and monitoring.
Personal Tools: Personal tool requirements include a reliable laptop with specified configurations for remote access and on-site troubleshooting.
Company Equipment: Prime Partners provides necessary equipment such as network diagnostic tools and access to advanced software platforms for all IT Systems Administrators.

Physical Requirements

Lifting and Working Conditions

Lifting Requirements: Ability to lift and carry equipment up to 50 pounds is necessary.
Working Conditions: Work environments vary from office settings to data centers, requiring flexibility and adaptability.
Safety Gear: Safety gear such as anti-static wristbands and protective eyewear will be provided for data center work.

Training & Development

Mentorship and Career Advancement

Mentorship Program: Engage in our mentorship program, designed to pair you with seasoned professionals for guidance and support.
Certifications: Opportunities to pursue additional certifications such as Cisco Certified Network Associate (CCNA) and AWS Certified Solutions Architect.
Career Path: Clear career advancement paths are available, with opportunities to progress into senior technical roles, managerial positions, or specialized IT domains.

Compensation Package

Competitive Salary and Benefits

Salary Range: Competitive hourly rate of $35.17-$50.71, based on experience and expertise.
Advancement: Numerous career advancement opportunities within Prime Partners.
Training: Ongoing training and certifications are supported financially by the company.
Overtime Policies: Overtime is compensated at a rate of time and a half, with flexible scheduling options.
Tool Allowances: Allowances for personal tools and equipment maintenance.
Additional Perks: Enjoy benefits such as health insurance, retirement plans, and employee wellness programs.

IT Systems Administrator

Prime Partners — Tue, 04 Nov 2025 14:41:31 GMT

About the IT Systems Administrator Position

Prime Partners: Your Future Employer in Litchfield Park, AZ

Join Prime Partners as an IT Systems Administrator and be part of a company renowned for its excellence in Litchfield Park, AZ. With a strong reputation for delivering top-tier IT solutions, our team is at the forefront of innovation, managing diverse projects that push the boundaries of technology. Our IT Systems Administrators are pivotal in ensuring seamless operations across various sectors. Apart from Litchfield Park, our projects span neighboring cities such as Goodyear, Avondale, Glendale, and Buckeye, providing ample opportunities to expand your professional footprint.

IT Systems Administrator Position Overview

Key Responsibilities and Daily Tasks

As an IT Systems Administrator at Prime Partners, your day-to-day responsibilities will include managing and supporting our robust IT infrastructure. You will work on projects that involve cutting-edge technologies and varied environments, ensuring the highest levels of system performance and reliability. Your role will be crucial in maintaining system uptime and compliance, handling everything from routine system monitoring to complex troubleshooting.

Collaborative Team Environment and Growth Opportunities

You will be part of a dynamic team that values collaboration and innovation. Reporting to the Senior IT Systems Administrator, you will have the opportunity to supervise junior staff and contribute to team-led projects. Prime Partners is committed to your professional growth, offering pathways to advance into senior roles within the company.

Core IT Systems Administrator Responsibilities

Comprehensive Infrastructure Management

Maintain and support enterprise IT infrastructure, including servers, virtualization platforms (VMware), Active Directory, DNS/DHCP, and VoIP systems.
Conduct daily system monitoring, patch management, user account administration, and backup/restore operations.
Ensure system reliability, uptime, and security compliance across all commercial office and remote sites.
Deploy and configure physical and virtual servers, assist with network troubleshooting, and support cloud integrations.

Advanced Technical Duties

Implement advanced security protocols to protect sensitive data across all systems.
Develop and optimize scripts for automated system maintenance and monitoring.
Manage and configure network firewalls and security appliances to ensure robust protection.
Lead technical evaluations and audits for regional projects in Goodyear and Avondale.

Safety and Compliance Protocols

Adhere to strict safety guidelines and protocols to maintain a secure working environment. Participate actively in disaster recovery testing and ensure all systems are compliant with industry standards.

Qualifications

Essential Experience and Skills

Minimum of 4 years experience as an IT Systems Administrator.
Extensive experience managing Windows Server environments, VMware, and Active Directory.
Familiarity with VoIP systems such as ShoreTel or similar platforms.
Proficient in Linux administration, scripting (PowerShell or Bash), and backup/recovery platforms.
Strong troubleshooting and communication skills.
Ability to manage medium-scale commercial environments and collaborate with vendors and internal teams.

Certifications and Technical Knowledge

Essential certifications: CompTIA Network+, VMware Certified Professional, Microsoft Certified: Azure Administrator Associate.
In-depth understanding of network and security protocols.

Tools & Equipment

Daily Tools and Personal Equipment

Utilize VMware vSphere, Microsoft Azure, and Office 365 for daily operations.
Personal tools required: Laptop with remote access capabilities.
Company-provided equipment includes advanced network monitoring tools and security software.

Physical Requirements

Working Conditions and Safety Gear

Ability to lift up to 50 pounds for equipment installation and maintenance.
Work in various environments, including server rooms and office settings.
Safety gear provided includes anti-static wristbands and protective eyewear.

Training & Development

Mentorship and Career Advancement

Benefit from our IT Systems Administrator mentorship program, designed to enhance your skills and career trajectory.
Access to certifications such as Cisco Certified Network Associate (CCNA) and Microsoft Certified Solutions Expert (MCSE).
Clear advancement paths to senior and managerial roles within Prime Partners.

Compensation Package

Competitive Salary and Benefits

Competitive salary range: $33.21-$49.82 per hour, depending on experience.
Opportunities for career advancement and ongoing training.
Overtime policies that reward your hard work.
Tool allowances to support your professional needs.
Additional perks include health insurance, retirement plans, and paid time off.

IT Systems Administrator

Prime Partners — Tue, 04 Nov 2025 14:11:48 GMT

About the IT Systems Administrator Position

IT Systems Administrator Position Overview

Core IT Systems Administrator Responsibilities

Qualifications

Tools & Equipment

Physical Requirements

Training & Development

Compensation Package

IT Systems Administrator

Prime Partners — Tue, 04 Nov 2025 09:09:07 GMT

A Day in the Life at Prime Partners

What Your Week Actually Looks Like

At Prime Partners, your week will be filled with dynamic challenges and rewarding tasks. You'll maintain and support our robust enterprise IT infrastructure, which includes managing servers, virtualization platforms like VMware, and overseeing Active Directory, DNS/DHCP, and VoIP systems. Your day will involve system monitoring, patch management, and ensuring our systems are both reliable and secure across all commercial and remote sites. You'll deploy and configure physical and virtual servers, troubleshoot network issues, and support cloud integrations. Our projects are diverse, ranging from infrastructure upgrades to disaster recovery testing. You'll be part of a collaborative team, providing escalation support for Tier 2/3 issues and working closely with both vendors and internal teams.

Skills and Experience for Success

What You'll Need to Succeed

To thrive at Prime Partners, you'll need extensive experience managing Windows Server environments, VMware, and Active Directory. Familiarity with VoIP systems like ShoreTel is a plus, as is experience with Linux administration and scripting in PowerShell or Bash. We value practical skills and a strong problem-solving mindset over paper qualifications. Successful team members are effective communicators, have a knack for troubleshooting, and possess the ability to manage medium-scale commercial environments. With at least 4 years of experience in this field, you'll bring both expertise and a collaborative spirit to our team.

Why Prime Partners Stands Out

The Good Stuff

Prime Partners offers a competitive salary range of $35.22-$51.09 per hour, depending on your experience, along with excellent career advancement opportunities. We prioritize work-life balance, providing ongoing training and certifications to help you grow professionally. Our team enjoys real perks that matter, fostering an environment where you can thrive and advance your career. At Prime Partners, you're not just another employee; you're a valued member of a forward-thinking company that truly invests in its people.

IT Systems Administrator

Prime Partners — Tue, 04 Nov 2025 18:48:36 GMT

About the IT Systems Administrator Position

Join Prime Partners in Tolleson, AZ

As an IT Systems Administrator at Prime Partners, you will be part of a distinguished team known for excellence in managing complex IT environments. Working from our Tolleson, AZ headquarters, you’ll contribute to projects that span across Avondale, Goodyear, Glendale, and Phoenix. Our administrators are the backbone of our IT operations, ensuring seamless integration and functionality of our systems. With a strong reputation for innovation and reliability, Prime Partners prides itself on delivering top-tier IT solutions to a variety of industries, including manufacturing, logistics, and healthcare.

IT Systems Administrator Position Overview

Day-to-Day Responsibilities

As an IT Systems Administrator at Prime Partners, your day will involve collaborating with a dynamic team to ensure the smooth operation of our IT systems. You’ll be tasked with maintaining and optimizing our IT infrastructure, which includes both on-premises and cloud environments. Your role will require you to efficiently handle system monitoring, troubleshoot issues, and implement robust solutions to maintain system integrity.

Varied Project Environments

You will engage in diverse projects ranging from deploying new server environments to integrating cutting-edge cloud solutions. Whether working on rapid-response tasks in our fast-paced logistics operations in Avondale or collaborating on sophisticated network solutions in Phoenix, your expertise will be pivotal in driving our success.

Team Structure and Supervision

Our IT department is structured to promote collaboration and innovation. You’ll be part of a team supervised by a Senior IT Manager, working alongside other skilled administrators and technicians. Regular team meetings and collaborative problem-solving sessions foster an environment of continuous learning and support.

Growth Potential

Prime Partners is committed to your professional development. We offer structured career paths that allow you to advance to senior roles within the organization. Our mentorship programs and access to cutting-edge training ensure you are always at the forefront of technological advancements.

Core IT Systems Administrator Responsibilities

Enterprise IT Infrastructure Management

You will be responsible for maintaining and supporting a robust enterprise IT infrastructure that includes servers, virtualization platforms like VMware, Active Directory, DNS/DHCP, and VoIP systems. Daily tasks involve system monitoring, patch management, user account administration, and ensuring system reliability, uptime, and security compliance.

Advanced Technical Duties

In addition to core responsibilities, you will engage in advanced technical duties such as:

Designing and implementing complex network solutions
Leading cloud integration projects with platforms like AWS and Azure
Conducting in-depth security audits and implementing enhanced security protocols

Regional Project Specifics

You will participate in regional projects that involve deploying infrastructure in new office sites across Glendale and Goodyear. These projects require meticulous planning and adherence to regional compliance standards.

Safety Protocols

Safety is paramount at Prime Partners. You will follow strict safety protocols, including regular system checks and risk assessments, to protect our IT infrastructure and data integrity.

Qualifications

Required Experience and Skills

Minimum of 4 years as an IT Systems Administrator
Extensive experience managing Windows Server environments, VMware, and Active Directory
Proficiency with VoIP systems such as ShoreTel
Strong troubleshooting skills and the ability to manage medium-scale commercial environments

Essential Certifications

CompTIA Network+ or equivalent
Microsoft Certified: Azure Administrator Associate
VMware Certified Professional (VCP)

Technical Knowledge

Familiarity with Linux administration and scripting languages such as PowerShell or Bash
Experience with backup/recovery platforms

Tools & Equipment

Daily Tools

Our IT Systems Administrators use tools such as SolarWinds for network monitoring, VMware vSphere for virtualization management, and PowerShell for scripting tasks.

Personal and Company-Provided Equipment

You will be required to have personal tools such as a laptop with specific software configurations, while the company provides state-of-the-art servers and networking equipment.

Physical Requirements

Lifting and Working Conditions

The role requires the ability to lift up to 50 pounds, as you will need to move and install equipment. Working conditions may involve data centers with varying temperatures, requiring adherence to safety protocols and the use of safety gear such as gloves and eye protection.

Training & Development

Mentorship Program

Our mentorship program pairs you with senior administrators who guide your professional development, ensuring you gain the necessary skills and knowledge to advance.

Certifications and Career Advancement

Prime Partners offers access to certifications such as Cisco Certified Network Associate (CCNA) and opportunities to advance to Senior IT Systems Administrator roles.

Compensation Package

Competitive Salary and Benefits

Hourly wage range: $34.66 - $50.23, based on experience
Opportunities for career advancement and ongoing training
Overtime policies that ensure fair compensation for extra hours worked

Additional Perks

Tool allowances
Health benefits and retirement plans
Access to cutting-edge technology and continuous learning opportunities

IT Technical Analyst

Prime Partners — Tue, 04 Nov 2025 21:07:19 GMT

IT Technical Analyst Position Overview

Prime Partners in Chandler, AZ, urgently seeks a skilled IT Technical Analyst for long-term construction-related projects. You will be pivotal in managing IT infrastructure, ensuring smooth operations, and supporting our compliance initiatives. Your analytical acumen will be crucial in troubleshooting and optimizing our IT systems to meet project demands.

Qualifications for IT Technical Analyst

3-5 years of experience as an IT Technical Analyst
Proven expertise in supporting mid- to large-scale IT environments
Familiarity with compliance standards (SOC 2, NIST) and audit preparation
Strong analytical and technical troubleshooting skills
Experience with system monitoring tools, access control, and incident management
Excellent documentation, communication, and collaboration skills
Understanding of infrastructure components, including cloud platforms and virtualization technologies

Responsibilities for IT Technical Analyst

Provide technical analysis and support for infrastructure, systems, and compliance initiatives
Perform root cause analysis and resolve escalated IT support issues
Collaborate with IT security teams for audits, vulnerability assessments, and compliance frameworks (SOC 2, NIST)
Maintain documentation for systems architecture, controls, and incident response procedures
Analyze logs, metrics, and performance data to enhance IT reliability and reduce incidents
Work cross-functionally with engineering, operations, and compliance teams

What We Offer Our IT Technical Analysts

Competitive salary range: $33.19-$47.83 per hour, depending on experience
Career advancement opportunities
Ongoing training and certifications to enhance your skills

IT Technical Analyst

Prime Partners — Tue, 04 Nov 2025 08:01:49 GMT

What Your Week Actually Looks Like

As a vital member of Prime Partners, your week will be filled with dynamic and engaging tasks that set us apart from other employers in El Mirage, AZ. You'll dive into technical analysis and support, working across infrastructure, systems, and compliance initiatives for our commercial clients. You're the go-to expert for root cause analysis, skillfully resolving escalated IT support issues. Collaboration is key here; you'll partner with IT security teams to support audits and vulnerability assessments, ensuring we meet compliance frameworks like SOC 2 and NIST. Your role involves maintaining detailed documentation for systems architecture, controls, and incident response procedures. You'll analyze logs, metrics, and performance data to enhance IT reliability and minimize incidents. Our team thrives on cross-functional collaboration, working with engineering, operations, and compliance to maintain secure and scalable environments.

What You'll Need to Succeed

At Prime Partners, we value strong analytical skills and practical experience in supporting mid- to large-scale IT environments. Familiarity with compliance standards such as SOC 2 and NIST, along with audit preparation, is essential. You'll need hands-on experience with system monitoring tools, access control, and incident management. Excellent documentation, communication, and collaboration skills are a must. We're looking for a seasoned professional with 3-5 years of experience in technical troubleshooting and a solid understanding of infrastructure components, including cloud platforms and virtualization technologies. We prioritize practical skills over paper qualifications and seek personality traits such as adaptability, problem-solving, and a team-oriented mindset.

The Good Stuff

Prime Partners offers a competitive salary range of $33.64-$48.11 per hour, depending on experience. We're committed to your professional growth, providing career advancement opportunities, ongoing training, and certifications. We understand the importance of work-life balance, offering real perks that matter to you and your lifestyle. At Prime Partners, you're not just an employee; you're part of a community that values your contributions and supports your growth.

IT Technical Analyst

Prime Partners — Tue, 04 Nov 2025 05:51:46 GMT

About the IT Technical Analyst Position

Working as an IT Technical Analyst at Prime Partners positions you within a leading organization renowned for its innovation and excellence in IT solutions. Located in the heart of Gilbert, AZ, Prime Partners has established a reputation for delivering high-quality technical analysis and support across various industries. Our projects span across neighboring cities including Mesa, Chandler, and Tempe, ensuring a dynamic and varied work environment. Our IT Technical Analysts are instrumental in executing projects that enhance IT infrastructure, optimize system performance, and ensure compliance with industry standards.

IT Technical Analyst Position Overview

As an IT Technical Analyst on our team, your role is pivotal in ensuring the seamless operation of IT systems for our commercial clients. You will engage in a diverse range of projects, from supporting cloud-based infrastructure to implementing robust cybersecurity measures. Your day-to-day responsibilities will involve troubleshooting complex IT issues, performing system audits, and collaborating with cross-functional teams to deliver scalable solutions. The team structure is designed to foster collaboration, with seasoned IT professionals providing guidance and support. Prime Partners offers significant growth potential, with a clear path for career advancement through ongoing training and development opportunities.

Core IT Technical Analyst Responsibilities

In this role, you will provide critical technical analysis and support across infrastructure, systems, and compliance initiatives for our commercial clients. Your responsibilities will include performing root cause analysis to resolve escalated IT support issues and collaborating with IT security teams to support audits, vulnerability assessments, and compliance frameworks such as SOC 2 and NIST. You will maintain detailed documentation for systems architecture, controls, and incident response procedures. Analyzing logs, metrics, and performance data to enhance IT reliability and minimize incidents will be a key aspect of your role. Additionally, you will work cross-functionally with engineering, operations, and compliance teams to maintain secure, scalable environments.

Conduct advanced network traffic analysis to identify potential threats and optimize bandwidth usage.
Implement and manage automation scripts to streamline repetitive IT tasks and improve efficiency.
Lead regional project initiatives, particularly in cities like Mesa and Chandler, focusing on IT infrastructure enhancements.
Adhere to stringent safety protocols, including data protection standards and safe handling of IT equipment.

Qualifications

We seek candidates with strong analytical skills and experience supporting mid- to large-scale IT environments. Familiarity with compliance standards (SOC 2, NIST) and audit preparation is essential. You should possess hands-on experience with system monitoring tools, access control, and incident management. Excellent documentation, communication, and collaboration skills are required. A deep understanding of infrastructure components, including cloud platforms and virtualization technologies, is necessary.

Minimum of 3-5 years of experience as an IT Technical Analyst.
Essential certifications: CompTIA Security+, Certified Information Systems Auditor (CISA), and Certified Information Systems Security Professional (CISSP).
Required technical knowledge includes proficiency in network security protocols, scripting languages (e.g., Python, PowerShell), and virtualization platforms like VMware or Hyper-V.

Tools & Equipment

Our IT Technical Analysts utilize a suite of tools to perform their duties effectively:

Specific tools include network monitoring solutions like SolarWinds and security information and event management (SIEM) systems.
Personal tools required: a reliable laptop with the capability to run diagnostic software and remote management tools.
Company-provided equipment includes high-performance workstations, dual monitors, and access to specialized software for troubleshooting and analysis.

Physical Requirements

Ability to lift and carry equipment weighing up to 50 pounds.
Working conditions typically involve an office environment, with occasional visits to client sites in neighboring cities.
Safety gear, such as anti-static wristbands and personal protective equipment (PPE) for on-site visits, is required.

Training & Development

Prime Partners is committed to the continuous development of our IT Technical Analysts:

The IT Technical Analyst mentorship program pairs you with senior analysts to accelerate your skills development and career growth.
Available certifications include advanced courses in cloud computing and cybersecurity.
Our career advancement path is clearly defined, with opportunities to progress to senior technical roles or management positions.

Compensation Package

Competitive salary range: $33.07-$47.94 per hour, depending on experience.
Career advancement opportunities within a supportive and innovative work environment.
Ongoing training and certifications supported by the company.
Overtime policies adhere to industry standards, with compensation for additional hours worked.
Tool allowances provided to ensure you have the necessary equipment for your role.
Additional perks include health benefits, retirement plans, and flexible working arrangements.

IT Technical Analyst

Prime Partners — Tue, 04 Nov 2025 21:49:55 GMT

IT Technical Analyst Position Overview

Prime Partners in Goodyear, AZ is urgently seeking a skilled IT Technical Analyst for long-term construction-focused projects. We need someone who excels in technical analysis and can support our infrastructure, systems, and compliance initiatives. You'll be pivotal in resolving escalated support issues and ensuring our IT environments meet high standards of reliability and security.

Qualifications for IT Technical Analyst

3-5 years of experience as an IT Technical Analyst
Strong analytical skills and expertise in mid- to large-scale IT environments
Familiarity with compliance standards (SOC 2, NIST) and audit preparation
Proficiency in system monitoring, access control, and incident management
Excellent documentation, communication, and collaboration skills
Experience with technical troubleshooting and understanding infrastructure components, including cloud and virtualization technologies

Responsibilities for IT Technical Analyst

Provide technical analysis and support across infrastructure and compliance initiatives for commercial clients
Perform root cause analysis and resolve escalated IT support issues
Collaborate with IT security teams to support audits, vulnerability assessments, and compliance frameworks (SOC 2, NIST)
Maintain documentation for systems architecture, controls, and incident response procedures
Analyze logs, metrics, and performance data to improve IT reliability and reduce incidents
Work cross-functionally with engineering, operations, and compliance to maintain secure, scalable environments

What We Offer Our IT Technical Analysts

Competitive salary range: $32.05-$46.8 per hour, depending on experience
Career advancement opportunities
Ongoing training and certifications

IT Technical Analyst

Prime Partners — Tue, 04 Nov 2025 23:07:15 GMT

IT Technical Analyst Position Overview

Prime Partners in Mesa, AZ is urgently seeking a skilled IT Technical Analyst for long-term projects. We need a proactive individual to provide comprehensive technical analysis and support for our diverse commercial clients. You'll play a critical role in maintaining and optimizing our IT infrastructure and ensuring compliance with industry standards.

Qualifications for IT Technical Analyst

Experience Required: 3-5 years as an IT Technical Analyst in mid- to large-scale IT environments.
Key Skills: Strong analytical and troubleshooting skills; familiarity with SOC 2 and NIST compliance; experience with system monitoring, access control, and incident management.
Technical Proficiency: Deep understanding of infrastructure components, including cloud platforms and virtualization technologies.

Responsibilities for IT Technical Analyst

Provide technical analysis and hands-on support for IT infrastructure and compliance projects.
Conduct root cause analysis and resolve complex IT support issues efficiently.
Collaborate with IT security teams to support audits, vulnerability assessments, and compliance initiatives.
Maintain comprehensive documentation for system architecture and incident response procedures.
Analyze performance data to enhance IT reliability and minimize incidents.

What We Offer Our IT Technical Analysts

Competitive Salary: $33.51-$47.87 per hour, based on experience.
Career Growth: Opportunities for advancement within the company.
Professional Development: Ongoing training and certification programs.

IT Technical Analyst

Prime Partners — Tue, 04 Nov 2025 05:22:32 GMT

About the IT Technical Analyst Position

As an IT Technical Analyst at Prime Partners, you'll be joining a reputable company that has consistently delivered high-quality IT solutions to businesses in Sun City, AZ, and its neighboring areas, including Peoria, Glendale, and Surprise. Our Technical Analysts play a crucial role in ensuring the seamless operation of IT systems across various industries, from healthcare to finance. Prime Partners is known for its commitment to innovation, excellence, and client satisfaction, making it a preferred choice for businesses seeking reliable IT solutions in the region.

IT Technical Analyst Position Overview

Our IT Technical Analysts are at the forefront of technology, providing expert analysis and support to ensure our clients' IT environments are secure, efficient, and compliant. On a typical day, you will be responsible for monitoring system performance, troubleshooting issues, and collaborating with various teams to implement IT strategies. You will work on diverse projects ranging from infrastructure upgrades to compliance audits in dynamic environments that keep you engaged and challenged.

The team at Prime Partners is structured to foster collaboration, with IT Technical Analysts reporting to senior analysts and project managers who provide guidance and mentorship. As part of a growing company, there are numerous opportunities for career advancement, allowing you to expand your skill set and take on leadership roles within the organization.

Core IT Technical Analyst Responsibilities

As an IT Technical Analyst, you will be tasked with providing comprehensive technical analysis and support across infrastructure, systems, and compliance initiatives for our commercial clients. Key responsibilities include:

Conducting root cause analysis to resolve escalated IT support issues efficiently.
Collaborating with IT security teams to support audits, vulnerability assessments, and compliance frameworks such as SOC 2 and NIST.
Maintaining detailed documentation for systems architecture, controls, and incident response procedures.
Analyzing logs, metrics, and performance data to improve IT reliability and reduce incidents.
Working cross-functionally with engineering, operations, and compliance teams to maintain secure, scalable environments.
Performing advanced technical duties such as automation of routine tasks using scripting languages, implementing network security measures, and optimizing cloud infrastructure deployments.
Engaging in regional projects that may involve travel to nearby cities such as Peoria and Glendale to support client needs.
Adhering to safety protocols to ensure a secure working environment for all team members and clients.

Qualifications

To be successful in this role, you should possess strong analytical skills and experience supporting mid- to large-scale IT environments. Familiarity with compliance standards (SOC 2, NIST) and audit preparation is essential. You should have hands-on experience with system monitoring tools, access control, and incident management. Excellent documentation, communication, and collaboration skills are required.

A minimum of 3-5 years of experience as an IT Technical Analyst is necessary.
Essential certifications include CompTIA Security+, Certified Information Systems Auditor (CISA), and Microsoft Certified: Azure Solutions Architect Expert.
Required technical knowledge includes proficiency with cloud platforms (AWS, Azure), virtualization technologies, and network security protocols.

Tools & Equipment

As an IT Technical Analyst, you will utilize a range of tools daily, including:

System monitoring tools like Nagios and SolarWinds
Access control software and incident management systems such as ServiceNow
Personal tools required include a laptop with remote access capabilities and a smartphone for on-call support.
Prime Partners provides company equipment such as additional monitors, software licenses, and any specialized hardware needed for project requirements.

Physical Requirements

The role of an IT Technical Analyst may involve lifting equipment up to 50 pounds, such as servers and network devices. Working conditions can vary from office settings to data centers with controlled environments. Safety gear, including anti-static wristbands and safety goggles, is required when handling sensitive equipment.

Training & Development

Prime Partners offers a robust mentorship program for IT Technical Analysts, pairing new hires with experienced team members to ensure a smooth transition and continued professional growth. We provide access to industry-leading certifications and encourage participation in workshops and seminars to keep your skills current. Our career advancement path is transparent, with opportunities to progress into senior technical roles or management positions.

Compensation Package

Prime Partners offers a competitive salary range of $32.56 to $48.16 per hour, depending on experience. Our compensation package includes:

Opportunities for career advancement and leadership roles
Ongoing training and certification support to enhance your expertise
Overtime policies that compensate for extra hours worked
Tool allowances to ensure you have the necessary equipment to perform your duties effectively
Additional perks such as health insurance, retirement plans, and paid time off, making Prime Partners an attractive choice for top IT talent.